Privacy Policy

At BFES GLOBAL, accessible from https://www.bfesglobal.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by BFES GLOBAL  and how we use it.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or that we collect through BFES GLOBAL. This policy does not apply to any information collected offline or via channels other than this website.

 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.

 

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will always be made clear to you at the point we request it.

If you contact us directly, we may receive additional information such as your name, email address, phone number, the content of your message and/or attachments you may send us, and any other information you choose to provide.

 

When you register for services or fill out forms on our website, we may request information such as:

• Name
• Contact details (email address, phone number, address)
• Academic or professional details (if relevant to education and migration services)
• Immigration-related information (only when voluntarily provided for assessment purposes)

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalise, and expand our website and services
• Understand and analyse how you use our website
• Assist you with education and migration services
• Communicate with you directly or through one of our partners, including for customer support, updates, and promotional purposes
• Send you service-related emails and updates
• Detect and prevent fraud

Data Storage & Security

At BFES GLOBAL, we take the security of your personal information seriously. We implement appropriate technical, administrative, and physical safeguards to protect your data from unauthorised access, alteration, disclosure, or destruction.

Key measures include:

• Secure servers and encrypted databases for storing client information.
• Restricted access to personal data, limited only to authorised staff members who require it for service delivery.
• Regular monitoring of our systems for vulnerabilities and potential breaches.
• Secure communication channels (such as SSL encryption) to protect information transmitted through our website.

Please note that while we take all reasonable steps to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security but strive to use industry best practices to safeguard your information.

 

Data Retention Policy

BFES GLOBAL  retains personal information only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, including providing services, complying with legal and regulatory requirements, resolving disputes, and enforcing our agreements.

• Client data related to BFES GLOBAL  services may be retained for the duration of the service engagement and for a reasonable period thereafter, as required by law or government regulations.
• Where retention is no longer required, we will securely delete, anonymise, or destroy personal information to prevent unauthorised access or use.
• You may request deletion of your personal information at any time (subject to applicable legal or regulatory obligations).

Log Files

BFES GLOBAL  follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics.

The information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is to analyse trends, administer the site, track users’ movement on the website, and gather demographic data.

 

Cookies and Web Beacons

Like most websites, BFES GLOBAL  uses “cookies.” These cookies store information such as visitors’ preferences and the pages of the website that were accessed or visited. The information is used to optimise user experience by customising content based on visitors’ browser type and/or other information.

 

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of our advertising partners. Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on BFES GLOBAL  Agency. These are sent directly to users’ browsers and automatically collect IP addresses.

These technologies are used to measure the effectiveness of advertising campaigns and/or personalise advertising content. BFES GLOBAL  has no access to or control over cookies that are used by third-party advertisers.

 

Third-Party Privacy Policies

BFES GLOBAL  Agency’s Privacy Policy does not apply to other advertisers or external websites. We encourage you to consult the respective Privacy Policies of these third parties for more detailed information, including instructions on how to opt out of certain options.

 

CCPA Privacy Rights (California Consumers)

Under the California Consumer Privacy Act (CCPA), consumers have the right to:

• Request disclosure of categories and specific pieces of personal data collected.
• Request deletion of personal data collected.
• Request that personal data not be sold to third parties.

If you make a request, we have one month to respond. To exercise these rights, please contact us.

 

GDPR Data Protection Rights

We ensure compliance with data protection principles and want you to be fully aware of your rights under the General Data Protection Regulation (GDPR):

• The right to access – Request copies of your personal data.
• The right to rectification – Request corrections to inaccurate or incomplete information.
• The right to erasure – Request deletion of your personal data, under certain conditions.
• The right to restrict processing – Request that we limit processing of your data, under certain conditions.
• The right to object to processing – Object to our processing of your personal data, under certain conditions.
• The right to data portability – Request transfer of your data to another organisation, or directly to you, under certain conditions.

We respond to such requests within one month. To exercise these rights, please contact us.

 

Children’s Information

Protecting children’s privacy is important to us. We encourage parents and guardians to observe, participate in, and guide their children’s online activities.

 

BFES GLOBAL  does not knowingly collect any personal identifiable information from children under 16. If you believe your child has provided such information, please contact us immediately and we will make every effort to remove it from our records